Delete Your Peakime Account

Account deletion is intended to be permanent once the deletion process has completed. Before requesting deletion, you should consider downloading or otherwise preserving creator work that you want to keep, and review pending purchases, Creator Earnings, FANOA arrangements and active subscriptions. Deleting your Peakime account may not automatically cancel a subscription billed directly by Apple, Google or another external payment platform — cancel those subscriptions through the platform controlling the billing.

Because you have a unified Peakime ID, you can initiate account deletion directly from the Settings page of any Peakime application — whether you are using the mobile app or web app for Peakime, Peakovels, Peakart, Peakbrush, Peakpen, Peakit, CraftyPeak, or PeakAI Studio. Simply navigate to Settings → Account → Delete Account to begin the process securely within the app you are currently using.

Peakime may also provide a supported web deletion-request mechanism. General account-deletion assistance: [email protected]. Privacy requests: [email protected].

Deletion is a sensitive account action. Peakime may require you to re-enter authentication credentials, confirm through your registered contact method, or complete another reasonable verification step — protecting you if another person temporarily gains access to an unlocked device or session. If an account appears compromised, Peakime may temporarily pause deletion while legitimate ownership is verified. Verification should be proportionate and should never be used merely to make legitimate deletion unnecessarily difficult.

After an authorised deletion request is confirmed, your Peakime account enters a 90-day scheduled deletion period. During this time, the account may be deactivated, hidden or restricted. The 90 days serve as a recovery window, protecting users who accidentally delete an account, change their mind, or discover that a deletion request followed an account compromise.

During the 90-day recovery period, Peakime may allow you to reactivate your account using the supported account-recovery process. Where login and confirmation are used for reactivation, successfully completing that process cancels the pending deletion request. If you later still want to delete the account, you must submit another deletion request — a new request may start a new 90-day deletion period.

If the account is not reactivated, Peakime proceeds with deletion or de-identification of eligible information through its active systems. Once deletion completes, you should not expect to recover the deleted Peakime ID or private creator data through ordinary account-recovery processes — information can remain temporarily in protected backups until normal backup rotation removes it.

Eligible user-generated content may be deleted or de-identified as part of account deletion. In some cases, limited records may remain where necessary to preserve the integrity of another user’s interaction or comply with law — for example, removing an entire conversation record may not always be technically or legally appropriate merely because one participant deleted an account. Where possible and appropriate, the deleted user’s identity may instead be de-identified.

Private drafts and eligible private creator projects in Peakpen and Peakbrush associated with the deleted account may be deleted through the applicable deletion process. Export or otherwise preserve anything you need before the deletion period ends — Peakime does not guarantee restoration after deletion has completed.

Unused Peak Coins are associated with the Peakime account. When voluntary account deletion becomes final, access to unused Peak Coins ends with the deleted account — voluntary deletion does not by itself create an automatic refund for legitimately purchased and delivered digital credits, except where applicable law or the controlling payment platform requires otherwise. Consider your unused balance before completing deletion.

Access to Peakime digital entitlements is tied to the account. Deleting the account may permanently remove your ability to access content associated with it, and Peakime does not guarantee that a purchased digital entitlement can be transferred to a different account after deletion.

Creator Earnings are treated differently from consumer Peak Coins. Deleting a Peakime account does not automatically allow Peakime to confiscate valid Creator Earnings that are otherwise legally payable — Peakime may need to complete identity verification, tax obligations, fraud review or payout processing before valid earnings can be released. For Creator Earnings: [email protected].

Deleting an ordinary Peakime account does not automatically terminate a separate legally binding creator, licensing, commissioning, FANOA or production agreement. If a creator has separately licensed a work to PeakCraft Studios for an active adaptation, that agreement continues according to its own terms unless separately terminated — account deletion and intellectual-property contract termination are not the same action.

Deleting a supporter account does not automatically refund previously completed FANOA contributions; refund eligibility remains governed by the applicable project, payment method, production status and law.

Deleting your Peakime account does not necessarily cancel recurring billing controlled by an external app store or payment service. Before deleting your account, separately cancel any subscription through the service that bills you.

Peakime may retain limited records after ordinary account deletion where required or reasonably necessary for legal compliance, cybersecurity, fraud prevention, payments, tax, accounting, creator payouts, chargebacks, copyright disputes, grievances, regulatory requirements, court proceedings, or another lawful purpose. These records remain restricted to the relevant purpose — a legal-retention record does not mean your deleted account continues operating as an ordinary active profile.

A suspended or terminated account may still be able to exercise applicable privacy and deletion rights. Peakime may nevertheless retain enforcement records where reasonably necessary to prevent ban evasion, investigate serious abuse, comply with law, or protect legal rights — deletion is not a mechanism for requiring Peakime to destroy evidence that must lawfully be preserved.

A pending deletion request may be cancelled only through the supported reactivation process during the applicable recovery period. After the deletion process has completed, account restoration may no longer be possible.